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Holiday Collection Schedule

GreenWaste provides regular collection services on all holidays except New Year’s, Thanksgiving, and Christmas Day. If your collection day falls on or after one of these holidays, your collection will be delayed by one day.

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What Goes Where Guide

Confused about what GreenWaste cart an item goes in? Check out our What Goes Where Guide.

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Residential

Commercial

Residential Services

Single-family residents in Portola Valley receive weekly collection service of mixed compostables, recyclable materials and yard trimmings (if applicable). All materials must be ready for collection no later than 8 AM on your normal collection day. Contents cannot exceed the weight limits listed on the cart or 150 lbs. (whichever is less).

65gl gray cart

Mixed Compostables

Residents may choose subscription volumes of 20-, 32-, 64- ,or 96-gallons for weekly collection in gray carts provided by GreenWaste. Residents located along a limited accessibility street and/or residents who set their carts on-premises are provided up to two 96-gallon additional gray carts for no additional charge.

65gl blue cart

Recyclables

Residents are provided up to two blue 96-gallon carts for recyclable material collection at no additional charge.

65gl green cart

Yard Trimmings

Residents located along a full accessibility street and who set their carts curbside are provided up to three green 96-gallon carts for yard trimmings collection at no additional charge.

Commercial Services

Businesses in Portola Valley are offered weekly collection service of mixed compostables, recyclable Materials and Yard Trimmings. Service is provided up to six days per week on a Monday through Saturday schedule. All materials must fit completely inside the container with the lid closed. Containers must be ready for collection no later than 8 AM and should be returned to their service location promptly after service.

gray-bincart

Mixed Compostables

Businesses can select from cart or bin service. Carts or bins are available for collection Monday through Friday. Choose the appropriate size for your business.

blue-bincart

Recyclables

Businesses can select from cart or bin service for recycling at no additional charge with mixed compostables collection. Comingle all recyclables into either your recycling cart or bin.

green-bincart

Yard Trimmings

Source-separated yard trimmings collection is available to businesses. GreenWaste offers 64- and 96-gallon carts, as well as 1- and 2-yard bins for the collection of yard trimmings.

Extra Services

Billing and Rates

What Goes Where and More

Regulatory Requirements

 

On-Premises Service: Residents may request that GreenWaste perform drive-on and/or walk-on service to collect carts on-property for an additional fee.

 

On-Call Clean Ups: Residents may request up to two on-call clean-ups per year at no additional charge. Call customer service at least 48-hours in advance to schedule collection of either two bulky items OR three cans of yard trimmings.

 

Bulky Item: Residents may request the collection of bulky items (beyond those included in the on-call clean up) for a fee. Call customer service at least 48-hours in advance.

 

Mixed Compostables Voucher: Residents may utilize two vouchers (provided in the mail annually) to periodically set out up to 96-gal of extra mixed compostables at no additional charge.

 

Extra Material: Residents may place extra material in labeled 32-gal cans or bags for collection at an additional charge. Collection on a day other than the regularly scheduled service day will incur an additional fee.

 

If using bags: Recyclables must be in a clear or translucent bag, and yard trimmings must be in a paper bag.

 

Holiday Tree Collection: On service day, residents may place unornamented trees (cut to no longer than five foot lengths, shorter preferred) curbside, next to service carts, for yard trimmings collection. Trees are collected for no additional charge between December 26 and January 25 of each year.

 

Used Motor Oil and Motor Oil Filters: Residents may set out used motor oil (in plastic containers with a screw on lid only) and filters (in sealed plastic bags only), next to their blue cart, for collection at no additional charge. A free oil jug can be requested by calling customer service.

 

Household Batteries: Residents may set out dry cell household batteries and compact fluorescent light bulbs in a sealed, reusable clear ziplock-type bag, placed on top of the blue cart, for collection at no additional charge.

 

Portola Valley residents are on a quarterly billing cycle. This means you can expect to receive your GreenWaste invoice in February, May, August, and November. If you have any questions about your billing, please contact customer service.

 

Portola Valley commercial customers on a monthly billing cycle. If you have any questions about your billing, please contact Customer Service.

 

What Goes Where & More

Residential
Commercial
Sorting Resources and Newsletters

Sorting Guidance

 

Sorting Guidance

 

 
Newsletters

 

 

Mandatory Recycling: California Assembly Bill 341 (AB 341) became effective July 1, 2012. AB 341 mandates recycling for all businesses producing four cubic yards or more of garbage per week. Subscribing to recyclable materials collection services through GreenWaste will help ensure compliance with AB 341.

 

Mandatory Organics Recycling: California Assembly Bill 1826 (AB1826) was signed into law in 2014, mandating organics recycling for businesses in California. All businesses in California producing two cubic yards or more of total generated material per week are required to subscribe to organic material collection services. Since GreenWaste processes the mixed compostables, all businesses are automatically compliant with this regulation.

 

Short-Lived Climate Pollutant Reduction Strategy: California Senate Bill 1383, effective January 1, 2022, requires all Californians to subscribe to their jurisdiction’s organics curbside collection service.

 

For Portola Valley businesses, GreenWaste provides both a mixed organics stream (gray cart) and a source separated organics stream (green cart). Food scraps, food soiled paper, and other organics are recovered from the gray cart at the GreenWaste San Jose Material Recovery Facility, a high diversion organic waste processing facility.

Businesses are required to provide properly labeled and/or color-coded containers in all areas where disposal containers are provided, except in restrooms. Annually, businesses must educate employees, contractors, customers, and tenants on how to properly sort organic waste, and all of these users are required to properly sort these materials into the correct containers.

Extra Services

 

On-Premises Service: Residents may request that GreenWaste perform drive-on and/or walk-on service to collect carts on-property for an additional fee.

 

On-Call Clean Ups: Residents may request up to two on-call clean-ups per year at no additional charge. Call customer service at least 48-hours in advance to schedule collection of either two bulky items OR three cans of yard trimmings.

 

Bulky Item: Residents may request the collection of bulky items (beyond those included in the on-call clean up) for a fee. Call customer service at least 48-hours in advance.

 

Mixed Compostables Voucher: Residents may utilize two vouchers (provided in the mail annually) to periodically set out up to 96-gal of extra mixed compostables at no additional charge.

 

Extra Material: Residents may place extra material in labeled 32-gal cans or bags for collection at an additional charge. Collection on a day other than the regularly scheduled service day will incur an additional fee.

 

If using bags: Recyclables must be in a clear or translucent bag, and yard trimmings must be in a paper bag.

 

Holiday Tree Collection: On service day, residents may place unornamented trees (cut to no longer than five foot lengths, shorter preferred) curbside, next to service carts, for yard trimmings collection. Trees are collected for no additional charge between December 26 and January 25 of each year.

 

Used Motor Oil and Motor Oil Filters: Residents may set out used motor oil (in plastic containers with a screw on lid only) and filters (in sealed plastic bags only), next to their blue cart, for collection at no additional charge. A free oil jug can be requested by calling customer service.

 

Household Batteries: Residents may set out dry cell household batteries and compact fluorescent light bulbs in a sealed, reusable clear ziplock-type bag, placed on top of the blue cart, for collection at no additional charge.

Billing and Rates

 

Portola Valley residents are on a quarterly billing cycle. This means you can expect to receive your GreenWaste invoice in February, May, August, and November. If you have any questions about your billing, please contact customer service.

 

Portola Valley commercial customers on a monthly billing cycle. If you have any questions about your billing, please contact Customer Service.

What Goes Where and More

 

What Goes Where & More

Residential
Commercial
Sorting Resources and Newsletters

Sorting Guidance

 

Sorting Guidance

 

 
Newsletters

 

Regulatory Requirements

 

Mandatory Recycling: California Assembly Bill 341 (AB 341) became effective July 1, 2012. AB 341 mandates recycling for all businesses producing four cubic yards or more of garbage per week. Subscribing to recyclable materials collection services through GreenWaste will help ensure compliance with AB 341.

 

Mandatory Organics Recycling: California Assembly Bill 1826 (AB1826) was signed into law in 2014, mandating organics recycling for businesses in California. All businesses in California producing two cubic yards or more of total generated material per week are required to subscribe to organic material collection services. Since GreenWaste processes the mixed compostables, all businesses are automatically compliant with this regulation.

 

Short-Lived Climate Pollutant Reduction Strategy: California Senate Bill 1383, effective January 1, 2022, requires all Californians to subscribe to their jurisdiction’s organics curbside collection service.

 

For Portola Valley businesses, GreenWaste provides both a mixed organics stream (gray cart) and a source separated organics stream (green cart). Food scraps, food soiled paper, and other organics are recovered from the gray cart at the GreenWaste San Jose Material Recovery Facility, a high diversion organic waste processing facility.

Businesses are required to provide properly labeled and/or color-coded containers in all areas where disposal containers are provided, except in restrooms. Annually, businesses must educate employees, contractors, customers, and tenants on how to properly sort organic waste, and all of these users are required to properly sort these materials into the correct containers.

Material Processing

All material collected by GreenWaste is brought to the GreenWaste San Jose Material Recovery Facility for processing.

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Mixed Compostables

Mixed compostables are processed and organic material is diverted for composting directly from the gray cart.

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Recyclables

After sorting by commodity type, recyclables are reintroduced into the supply chain.

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Yard Trimmings

Yard trimmings are transformed into organic compost.

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Reach out to one of our local teams for support with your questions.

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