Commercial Services

ATTENTION: RATE INCREASE INFORMATION EFFECTIVE JANUARY 1, 2018.

As of January 1, 2018, a new Franchise Agreement approved by the County of Santa Cruz Board of Supervisors goes into effect. An approved rate adjustment for collection services in the unincorporated area of County of Santa Cruz will take place and reflect on the first invoice.

With new legislation requiring increased diversion and reporting mandated by the State of California, a rate increase is necessary to sustain services. New rates are effective through December 31, 2018.


SERVICES AVAILABLE

Material Types | Commercial businesses are offered weekly collection services for garbage, mixed and/or source-separated recyclable materials, and yard trimmings and/or food waste.

Collection Frequency | GreenWaste provides collection services up to six (6) days per week and not less than once per week, on a Monday through Friday regular schedule, with Saturday service available as the 6th collection day.

Extra Pick-ups| Collection services are also available on days other than regularly scheduled collection day(s) for an additional charge. Extra pick-ups are scheduled at the customer’s request, up to six (6) days per week total service. To schedule an extra pick-up, please contact Customer Service.

Extra Materials | GreenWaste will collect and charge customers for containers that are overfilled and/or when material is placed out for collection beyond the capacity of the container. The driver will document the overages and customers will be charged accordingly. To ensure accuracy of billing and minimize opportunities for billing discrepancies, GreenWaste strongly encourages customers to contact Customer Service to schedule for special pick-ups or overages in advance of the collection day.

Bulky-item Collection | GreenWaste offers businesses bulky item collection for an additional charge. Items are considered bulky if they won’t fit inside the container or some eWaste items that may contain lead or mercury (e.g. computers, monitors and televisions). To schedule a bulky item collection, please contact Customer Service.

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